We frequently get asked if people can pick up their orders to save on shipping. The answer is yes, you absolutely can come to our Mississauga Showroom/Warehouse or Delta, BC Warehouse and pick-up your order! Here are a few things to keep in mind to ensure that everything goes smoothly on your visit to the National Event Supply Showroom and warehouses.
1) If you want to pick up your order in Vancouver, you need to give us 24 hours notice.
Our warehouse in Delta (a suburb of Vancouver, BC) is a third party facility owned by Locher Evers International. National Event Supply doesn't have any staff at the facility and Locher Evers needs 24 hours to pull the products so that you can pick it up. If you show up at the warehouse without placing your order with us first, you will not be able to pick up the items that you want. That being said, we try our best to make our customers happy so if there is ever a rush situation of less than 24 hours, still give us a call. We will try our very best to ensure your able to meet your deadlines.
2) You can come and look at our products at our Mississauga Showroom before you place your order...
But it can take as long as 45 minutes to an hour for our warehouse staff to pull your order depending on how busy we are. If you know what you want, it's better to give us a call and let us know ahead of time so the warehouse staff can pull your order and so that we can get a start on preparing your paperwork. If you get to the warehouse and decide to change your mind after seeing our products, let us know and we'd be happy to change your order.
3) Make sure that the vehicle you're bringing is large enough for the products you'd like to pick-up.
Occasionally we get customers who order products for pick-up without really realising how large the products really are. Wood Folding tables and plastic folding tables that are five foot (60 inches) round or larger don't lay flat in the backs of van or SUVs or in the box of a pick-up truck. A box of 8 plastic folding chairs is over 3 feet long, is a foot and a half wide and is almost a foot thick. A box of 12 Quadrato Square Dinner Plates is about 1 foot by 1 foot by 1 foot. If you need to make 2 or 3 trips in your vehicle to get all of the products that you have purchased, you may find it more economical to just have the order shipped to you. If you aren’t sure your vehicle will fit your order, ask one of our customer service representatives! They are trained to calculate the dimensions of your order for shipping purposes and would be happy to send you the overall dimensions so you can make the appropriate accommodations for your order.
So now that you know you can pick up your order and get wholesale prices, what are you waiting for? We hope to see you soon!
If you're interested in hearing about products arriving at the National Event Supply Showroom, upcoming events and trade shows, or upcoming promotions why not join our mailing list!