Part of managing a restaurant includes a marketing component – especially if you’re not part of a large franchise. With the advent of social media and online reviews, diners can instantly become food critics – potentially making or breaking your restaurant’s reputation. Restaurant patrons rely on others recommendations to determine what restaurants they try out so staying competitive by engaging online with your customers is extremely important. Check out this infographic to learn more about reviews and ratings are shaping the foodservice industry and get some tips on how to manage your online reviews.
Do you have any suggestions on how you manage your online reviews? Let us know by tweeting us @NatlEventSupply, post on our timeline on Facebook, our page on LinkedIn or Google.