[Infographic] Customer Loyalty 101: How to Turn Casual Customers into Raving Fanatics

Restaurant rewards programs are extremely effective and hold importance in the opinion of customer’s. Estimates state that an appealing rewards program would increase a consumer’s restaurant visit rate by an average of 35% (Loyalogy) while 73% of consumers would recommend a restaurant with an appealing rewards program over others that do not (Loyalogy). Customer loyalty is an important metric restaurants need to track. In fact, just a 5% increase in customer loyalty would increase the average profit per customer by 25% – 100% (CityGro). That’s an astronomical number considering it is a well-known fact it costs way more money to attract new customers instead of retaining existing customers. I found this infographic that has a number of great tips on how to turn casual customers into your raving, fanatical evangelical following. Check it out below:

 

From Visually.